Accounting Assistant I.158
Posting Date: 03/13/2014
Closing Date: 03/24/2014
FLSA Status: Non-Exempt
Job Status: Classified
Paygrade: 12
Salary: $12.25
FT/PT Status: Full-Time
Work Location: Finance
Work Hours: 8:15 – 4:45

This position is a call center representative for the Office of Student Accounts. The call center is a venue for WVU’s customers (students, parents, faculty, departments, vendors, etc.) to bring their questions/ issues to the attention of the
Office of Student Accounts and/or make a payment on a student account. The call center representatives disseminate information to various individuals including faculty, staff, students, parents, vendors, government representatives, etc.
in a helpful and courteous manner; maintaining university goodwill, using decision making and analytical skills.

Position also ascertains customer complaints, critical issues and problems and disseminates information to the appropriate office or area for immediate action.

This position requires the following:

  • Background Check
  • Cash Handling
  • Associate Degree in Business, Accounting, or Banking and /or equivalent combination of education and experience.
  • 1-2 years experience.

West Virginia University considers applicants for employment without regard to, and does not discriminate on the basis of, gender, race, protected veteran status, disability, or any other legally protected status.

 
 

 

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